If we’re already supplying the energy there the best way to create an account online is on our Moving Home page here (our Quote and Switch tool is just for requesting a switch to OVO if we’re not already the supplier). Our community volunteer, already given some great advice in how to go about setting up your new account, just wanted to chip in and clarify a few things. Welcome to your new home and to OVO, Wai Sim. I hope this helps, but feel free to stop by anytime. I can’t promise anything, but it never hurts to ask. The best thing to do on that front would probably be to call the Support Team and see if they're happy to add all three of you to the account. I’ve never actually heard of anyone else doing this either. I know you can definitely have two named contacts on a single account, but I’m not sure about whether you can have three named contacts. Tim wrote a guide on this last year, so I’ll link that below for you. Once that’s done, you can add a Secondary Contact to the account and there’s two levels. Please make sure to have a meter reading from your gas and electric meters handy as well, since these will serve as the Opening Readings. You don’t need the existing account number if you’re calling to sign up over the phone, but you’ll get the account number once you’ve activated your new account. You can also call 03 if you get stuck and the Support Team can help you out. You can only have the account in one persons name when initially setting things up. If OVO already supplies your new apartment, then I think the account should be up and running within a day or two. This will allow the account to be established in the name of one person so that you can get things up and running. The easiest way to get your account set up with OVO will be to sign up via the Quote & Switch tool if memory serves. Congrats on the new apartment too! I hope you like the place. If you need any advice, feel free to give us a shout. As the Standard Variable tariff, this one won’t lock you in and would make switching easier if you choose to do so. If you’re happy to stay with OVO, you can then go ahead and pick any tariff you fancy and get that all set up.īut if you’re planning to go with another supplier instead, you’ll want to sign up and go with the Simpler Energy tariff for now to get things going, and then start a switch to any supplier of your choice. I recommend having a chat with the Support Team to get this sorted. If you’re able to sign up with OVO on the day you move in, this makes things much easier. What you’ll want to do however, is sign up with OVO as soon as possible after moving in and make sure to grab a meter reading on moving-in day. The rates are not published, but they’re more expensive than a regular tariff. When you move into a new house, what actually happens is that you start out on a Deemed Contract/Deemed Tariff with whichever supplier is currently active from the previous occupier, such as OVO in this case. Hey there for asking this question! It’s actually a really good one. Once you’re all set-up, the easiest way to keep an eye on your new account is by logging in to your online account or downloading our app (available for iOS and Android) There’s a full run-down of this process on the great guide below. When we create your account we’ll check the date you moved in and the meter readings on this date (unless you’ve got a Smart meter!) and create you an account starting from this point. Once you put in your new address details the website will recognise we already supply your new home and give you a quote based on the usage figures we have for the property.Įven if you’re planning on switching suppliers - we’ll need a temporary account created in order to cover the period before your switch. Or, if you’d prefer to do it all online you can sign up here. First things first, i f your new home is supplied by OVO, you can call our Support Team on 03, we’re open Monday- Friday 9am to 5pm.
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